Healthcare and Hospital Security and Workplace Violence Consultant and Expert
Are Your People Safe? Do They Feel Safe? Do They Know You Care?
How do you balance your need to be an open, nurturing and welcoming facility against your duty to properly and reasonably protect your people, assets and reputation?
Is your Hospital and Clinic Security Program a strategically planned and synergistic system that cost effectively prevents and mitigates your real threats and risks, or is it a relatively random collection of measures applied over the years as a reaction to particular incidents and concerns?
Does your Healthcare Workplace Violence Program and Plan include the comprehensive components of Prevention, Mitigation/Threat Management and Response? Does it address the prevention and mitigation of all too common assaults against healthcare staff? Does it meet and exceed regulatory requirements?
Have you implemented an early intervention, multi-disciplinary team-based, risk assessment and management process to safely identify, assign a level of risk and manage patients, family members and employees with a proclivity toward violence as they move through your system?
Healthcare Security and Workplace Violence Consulting Experience
All work is performed by a board-certified security and workplace violence consultant and expert with 47 years’ security management experience
As a hospital security consultant we’ve served large and small healthcare systems in almost every U.S. state
We worked with 16 hospitals and clinics following deaths by shootings and stabbings and bring lessons learned to our work
We've identified and apply the latest and most effective and efficient healthcare industry best practices
We understand the unique healthcare culture and business challenges and structure our recommendations and plans to support and reflect your culture while protecting people, assets and reputation and while managing budgets
Hospital Security and Workplace Violence Consulting Services Provided
Comprehensive Healthcare Security and Violence Management Assessments or “Targeted” (i.e. Emergency, Security Department, Workplace Violence, Accessibility, Behavioral Health, Outlying Facilities, etc.) Vulnerability and Risk Assessments and Surveys
Development of Related Policies, Procedures and Plans
Review and Enhancement of Contract or Proprietary Security Officer and Police Programs to include numbers/staffing, posts, scheduling, training, recruitment, retention, tasks, motivation, supervision, equipment, etc.
Review and Development of Healthcare and Hospital Workplace Violence Programs and Plans to Include the Key Components of Prevention, Mitigation/Threat Management, Response and Recovery
Review and Development of Processes to better protect staff from assault to include early intervention, multi-disciplinary team-based patient risk assessment and management
Training of Staff and Security Officers on Security and Safety Awareness and Responsibilities, Recognizing the Early Warning Signs of Violence, Safety During Threats and Violence, etc.
Support During and Following Incidents such as Active Shooters, Assaults, Threats and Related Crises
Trends Affecting Healthcare Security and Violence Management
Increase in assaultive behavior against healthcare staff, especially in Emergency Departments and Behavioral Health facilities and units
Resultant ED and BH staff who feel less safe
Increased admittance of behavioral health patients, largely due to diminishing availability of area mental health resources
Increase in aggressiveness of drug seekers
The Opioid empidemic
Decline in civility and respect among many
Domestic violence spill-over into the healthcare workplace against patients and employees
Expansion throughout service regions with smaller facilities like clinics, urgent care, elder care, MOB’s, smaller hospitals, rehab, pain management, family health centers, etc. Note that staff at these facilities can face the same sorts of aggressive and even threatening behavior, but lack the resources, of the larger hospitals
Security departments and programs becoming more proactive, innovative and system-based
System and Hospital Consolidations and Mergers
Our healthcare security and workplace violence clients include Children’s Hospital of Wisconsin, Good Shepherd Medical Centers (now Christus) of Longview and Marshall, TX, four hospitals of Alexian Brothers Health in Chicago (now Amita), three hospitals of Adventist Health in Chicago, (now Amita) Florida Hospital in Orlando, FL (Adventist), St. Peter’s Hospital and Albany Memorial Hospital in Albany, NY, Samaritan Medical Center in Watertown, NY, Regions Hospital in St. Paul, MN (Health Partners), St. Vincent’s Medical Center in Bridgeport, CT (Ascension Health), SMS Healthcare in St. Louis, MO, Lawrence + Memorial Hospital in New London, CT, Norwalk Hospital in Norwalk, CT, Gillette Children’s Hospital in St. Paul, MN, Harrison County Hospital in IN, Intermountain Healthcare in Utah, Marshfield Clinic in WI, Children’s Hospital of Central CA in Fresno, CA, Danbury Hospital (Western CT Health) in Danbury, CT, Good Samaritan Hospital in Troy, NY, Frederick Memorial Hospital in Frederick, MD, three hospitals of Scottsdale Health in Scottsdale, AZ, Central Peninsula Hospital in Soldotna, AK, three hospitals of Baptist Hospital in Jacksonville, FL, Covenant Medical Center in Lubbock, TX, Denver Health, East LA Doctors Hospital in Los Angeles, CA, Wabash General Hospital in Mt. Carmel, IL, Memorial Hospital of South Bend, IN, Avera McKennan Hospital in Sioux Falls, SD, New Milford Hospital in New Milford, CT, Southeast AL Medical Center in Dothan, AL, Satilla Regional Medical Center in Waycross, GA, Rogers Memorial Psychiatric Hospitals in Wisconsin, Community Memorial Hospital in Ventura, CA, Hospital for Special Surgery in NYC, NY, Clifton-Fine Hospital in Star Lake, NY, Jackson-Madison County Medical Center in Jackson, TN, three hospitals of Sacred Heart Health around Pensacola, FL, St. John’s Hospital in Detroit, MI, Univ. of MN Medical Center/Fairview Health in MN, Essentia Health in Duluth, MN, Marshfield Clinic in Marshfield, WI, North Memorial Health Hospital in Robbinsdale, MN, four hospitals of HealthQuest in NY and CT, Hollywood Presbyterian Medical Center in Hollywood, CA and Doctors Hospital at Renaissance in McAllen, Texas
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